Happiness Center
Gas Happiness Center
Your Guide to Gas Safety & Service
At Al Fanar Gas, your safety and satisfaction are our top priorities. Our Customer Handbook is designed to help you understand your rights, responsibilities, and the best practices for using our gas services efficiently and safely.
What's Inside:
- Download the Full Handbook (PDF)
Get instant access to the complete guide covering everything you need to know about your gas service. - Safety Symbols & Easy-to-Follow Visual Instructions
Understand essential safety measures at a glance with illustrated guides and clear signage. - Emergency Procedures
Know what to do and who to contact in case of a gas leak or emergency – your safety starts with preparation. - Terms of Use & Consumer Rights
Learn about your service agreement, billing transparency, and consumer protection under UAE regulations. - Safety Guide
Safety is at the heart of everything we do. Our comprehensive safety guide equips consumers with clear steps and expert tips to ensure safe usage of gas at home or work—because prevention starts with awareness.
Safety, Compliance & Regulations
At Al Fanar Gas, your safety is always our top priority. We are committed to maintaining the highest standards of health, safety, and environment (HSE) across all our operations, ensuring a secure, compliant, and efficient working environment for our employees, clients, and the wider community.
Prioritizing Well-being: The safety and well-being of our people, clients, and partners remain central to everything we do.
HSE Standards You Can Trust: Our operations follow strict HSE regulations and international gas safety protocols, consistently applied to protect both people and property.
Ongoing Safety Training: We conduct weekly toolbox talks and monthly safety training sessions, ensuring our team stays informed, prepared, and aligned with the latest gas safety procedures and industry best practices.
Al Fanar Gas strictly adheres to all local and international gas safety regulations to ensure the highest standards of safety and reliability
Department of Energy (DOE) safety codes and standards
Dubai Supreme Council of Energy guidelines
UAE Civil Defense regulations
International Gas Safety Standards
to ensure the safe handling, installation, and operation of all gas systems
